Обзор Партнерской Программы Mostbet Partners В 2023 Году До 60% Доход< tg
Content
- Mostbet football
- Player is criticizing false advertisement of bonus.
- Player’s not able to withdraw his winnings.
- Complaints directly about MostBet Casino
- Mostbet Overview
The casino reviewed the case and confirmed that the player’s coupon had been unfrozen and calculated as a win. The player confirmed receipt of his winnings, and we subsequently marked the complaint as ‘resolved’. The player from Mexico had experienced a delayed response concerning account verification after depositing 5000 pesos. After an initial Skype call 40 days prior, she had not heard back from the casino. However, the player did not respond to further communication from our team, which led to her complaint being rejected due to a lack of required cooperation. The player from Peru had reported an issue with withdrawing his winnings of 260 PEN from MOSTBET, despite having passed all requested verifications.
The player also alleged that his gaming account had been hacked, resulting in a zero balance. We advised him that we didn’t handle cybercrime-related issues and suggested he contact the police and his bank. The matter remained unresolved as we lacked the legal authority to investigate such incidents.
The player from Azerbaijan has tried to redeem a bonus without being successful. The player from Portugal won from a cashback bonus but is required to complete additional wagering. The player from Germany repeatedly asked the casino to close his account. Due to the account remaining open, he incurred a loss of 120€ and requests a refund. The player from Quebec has been experiencing a delay in account verification for about 10 weeks.
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Both the player and the casino had provided relevant evidence, but the issue had remained unresolved. The player had been advised to contact the casino’s licensing authorities. The complaint was closed as unresolved due to the casino’s no reaction policy. The player from Portugal has requested a withdrawal prior to submitting this complaint. A player from India is awaiting her first deposit bonus and 250 free spins for the last 16 days. Despite repeated follow-ups, she gets the same response that the issue is still under investigation and has received no email support.
The player’s account had been frozen due to the need for a verification process. The casino had required a Skype call as part of this process, which was initially delayed due to scheduling issues. The casino later informed the player that his account had been blocked due to multiple accounts under his name.
Despite his inquiries, the issue had been repeatedly deferred to the casino’s finance department. The Complaints Team had recommended he contact his payment provider for an investigation, as the casino could not directly resolve the issue. They had also advised him not to deposit more funds until the issue was resolved. The player had been asked to provide payment proof, but failed to respond to further communications. Consequently, we had been unable to continue the investigation and the complaint was rejected. The player from Ontario had submitted a withdrawal request less than two weeks prior to contacting us.
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Player is criticizing false advertisement of bonus.
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Player’s not able to withdraw his winnings.
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Despite the delay and lack of communication from the casino, which caused distress to the player, the issue was eventually resolved. The casino confirmed that the funds had been successfully credited to the player’s gaming account, which the player later confirmed. Despite sending the required documents, he didn’t receive a response for a month. We rejected the complaint based on the fact the player focused soloely on sportsbetting. As we don’t have insight into this sphere of gambling we referred the player to platforms that might able to help and rejected the complaint.
The casino had responded by stating that the account verification process could take up to 60 days or longer. Upon completion of the verification process, the casino had stated that the player’s account was unfrozen. However, the player insisted on a full refund of his deposits, arguing that the casino was illegal in his country. The casino maintained that lost funds were not refundable and that there had been no incorrect debits from the player’s balance. The Complaints Team, after reviewing the evidence provided by the casino, concluded that the player had lost all his funds and hence, the complaint was rejected.
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Upon our enquiry, the casino had confirmed that the player’s account was unfrozen and the player had confirmed receiving his winnings in full. We had thanked both the player and the casino for their cooperation and marked the complaint as resolved. The player from Peru had her account locked and was told to wait 60 days for access after submitting documents.